Terms of Use

The deal between you and us. Short version: the system is provided as-is, we never touch your Linden dollars, don't use the bots to spam people, and don't upload anything you don't have the rights to.

Effective 9 August 2026. These terms cover the XTech web dashboard at control.xtech.dev, its API, this documentation site, and the XTech objects, scripts and bots that make up the XTech Venue System (together, "the Service"). By using any part of it you agree to these terms. If you don't, stop using it.

1. Who we are

The Service is operated by XTech, based in the United Kingdom. How we handle personal data is set out separately in the Privacy Policy, which forms part of these terms.

2. Second Life comes first

The Service runs inside Second Life, which is operated by Linden Lab — a company we have nothing to do with. Linden Lab's Terms of Service and Community Standards apply to everything you do in-world, including everything you do with our objects and bots. Where their rules and ours differ, theirs win. We cannot help you with a Second Life account suspension, a failed L$ transaction inside Second Life, a region outage, or anything else that is Linden Lab's to fix.

3. Your account

• You must be old enough to be in Second Life. Linden Lab requires account holders to be adults, and everyone here reaches us through a Second Life avatar — so we rely on their check rather than running our own. By using the Service you confirm you meet Second Life's age requirement and that your account there is in good standing. We do not ask your age and we do not hold your date of birth.
• An account is tied to a Second Life avatar. Keep your dashboard password to yourself — anything done with your login is treated as done by you.
• Access to a venue is granted by that venue's owner and can be removed by them at any time. Losing access to a venue is between you and the venue, not us.
• Don't create accounts to impersonate someone else, and don't share a login with people who should have their own.
• If you lose your password, recovery is by in-world instant message to your avatar — we hold no email addresses. If you have lost the avatar too, we cannot help.

4. Money and tips

It follows that:

• We cannot refund, reverse or recover a payment. Not a mistyped tip, not a tip to the wrong jar, not a payout to a wrong recipient. Those are Second Life transactions between residents.
• Splits are the venue's configuration, not ours. The percentage each staff member gets is set by the venue owner. If you think your split is wrong, take it up with the venue.
• Recorded figures are a record, not an account statement. We show what the objects reported. If a payment fails in-world, or a region crashes mid-shift, the record can be incomplete. Check it against your own Second Life transaction history, which is the authoritative one.
• Fundraisers and donation jars pay a recipient the venue configures. We do not verify that a charity is real, that a recipient UUID is correct, or that donated funds are used as promised. That is on the venue running the fundraiser.

5. The Service is provided as-is

We build this carefully, but it is a hobbyist-scale system running on top of a virtual world we do not control. We do not promise it will be available, uninterrupted or error-free. Second Life restarts regions, drops instant messages, throttles scripts and occasionally eats objects; our own server needs maintenance. Plan accordingly — don't make the system the only record of anything you cannot afford to lose.

We may change, add or remove features. We will avoid breaking things that people rely on, but the Service will not stay frozen.

6. Your data and getting it out

Your venue's records are yours. If you own the venue you can download them yourself at any time — Manage Venue → Export Your Records gives you spreadsheets of your tips, payouts, shifts, staff, events and visitor counts, or the whole lot as one file. Anything not covered there, ask and we will export it for you. See the Privacy Policy for how long things are kept — some logs are deleted automatically on a schedule, so export before the window closes if you want to keep them.

Your records stay yours — they do not pass to whoever runs the venue next. See If a venue changes hands.

7. Add-on licences

Some parts of the system — the pub quiz, OmniDisplay web control, the event calendar — are paid add-ons. Unless stated otherwise at the point of sale:

• A licence is granted per venue, and is enabled by us manually after purchase. It does not follow you to a second venue.
• Licences are perpetual — there is no recurring fee and we will not switch off a feature you have paid for while the Service exists.
• Licences are non-transferable and cannot be resold — see changing hands below.
• The objects and scripts remain ours. You are licensed to use them at your venue; you may not copy, decompile, resell or redistribute them.

Changing your mind

You have 14 days to cancel an add-on purchase and get your money back. The 14 days run from the day the licence is enabled. You do not need a reason — tell us within the window and we will refund you in full.

Because no payment processor is involved, a refund is us paying you back in L$ from the avatar you paid, which we will do promptly once you ask. After 14 days a purchase is final, except where the feature does not work as described and we cannot fix it — in which case you are entitled to a refund whenever that comes to light, and the 14 days are irrelevant.

Nothing here removes any right you have under the consumer law of the country you live in. If your local law gives you more than this, you get more than this.

If a venue changes hands

A new owner starts fresh. Licences and records do not follow a venue to a different avatar:

• The add-on licences stay with the person who bought them. A new owner buys their own — we will not move a licence to another avatar.
• The venue's history — its tips, sessions, staff records and event log — stays with the original owner's account. It is their record of their business, and it is not ours to hand to somebody else.
• The new owner sets the venue up as a new venue and builds their own history from day one.

If you are the outgoing owner, you can ask us to export your records before you go, and you can ask us to delete them. If you are the incoming owner, budget for buying the add-ons you want rather than expecting to inherit them.

If the Service is discontinued, we will give reasonable notice and, where we practically can, leave in-world features working without the web side.

8. Running a notice bot

A notice bot is a Second Life account that you create, own and host. That makes you responsible for it:

• The bot must comply with Linden Lab's rules on scripted agents — including registering it as a scripted agent where required.
• Second Life imposes limits on messaging that we cannot see or raise. Exceed them and Linden Lab will restrict or ban the account. We provide budgeting and pacing tools; using them is up to you.
• Everything the bot sends is sent by you, under your name. If it spams, harasses or misleads, that is your account and your problem.
• You host the bot on infrastructure you choose. We are not responsible for that hosting, its cost, or data held on it.

9. Acceptable use

Do not use the Service to:

• Send unsolicited bulk messages, group invites or notices to people who have not asked for them.
• Harass, stalk, threaten or intimidate anyone — including using visitor tracking, greet logs or presence data to monitor a specific person.
• Impersonate another resident, venue or business.
• Collect or publish other residents' information beyond running your own venue.
• Attack, probe or overload our systems, or try to reach data belonging to a venue you have no access to. (Responsible security reports are welcome — see §14. Testing on venues that are not yours is not a report.)
• Reverse-engineer, copy or redistribute our scripts and objects, or work around add-on licensing.
• Break the law, or Second Life's Terms of Service and Community Standards.

10. Content you upload

Posters, images, notice text, stream URLs, quiz questions, venue descriptions — you are responsible for all of it. By uploading it you confirm you have the right to use it and to let us store and display it for your venue. Don't upload other people's artwork, photographs, logos or copyrighted material without permission.

You keep ownership of what you upload. You give us only the permission we need to run the Service — storing it, converting it, and showing it on your venue's boards, pages and displays. We may remove content that breaches these terms or that we are told infringes someone's rights.

11. Suspension and termination

You can stop using the Service at any time; ask us and we will delete your account (see Your rights). We may suspend or remove access if these terms are seriously or repeatedly breached, if the Service is being abused, or if we are legally required to. Except where the breach is serious enough to need immediate action, we will tell you why and give you a chance to put it right.

12. Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and because the Service is provided at nominal cost or free: we are not liable for lost Linden dollars, lost revenue, lost tips, missed events, unsent notices, lost or corrupted data, or for anything caused by Second Life, Linden Lab, your hosting provider, or a third party. Our total liability to you for any claim is limited to what you have actually paid us in the twelve months before it arose.

If you use the Service as a business — which most venues do — you accept it without any warranty of fitness for a particular purpose, and you are responsible for your own records and your own obligations to your staff.

13. Changes to these terms

We may update these terms. Material changes will be announced in the dashboard with the effective date updated above. Continuing to use the Service after that means you accept the new version. If you don't, stop using it and ask us to close your account.

14. Contact and law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country you live in. If any part of these terms turns out to be unenforceable, the rest still stands.